The Galaxy Note 7 Fiasco 7 Things Tech Companies Need To Learn
1. React swiftly For a company that churns out devices so quickly and is known for its turn of speed, Samsung’s reaction to the entire “explosive” crisis has tended to be generally on the slow side. Official reactions tended to trickle in hours and some times even days, after reports, giving rumor mills ample time to run amok. In the age of light speed social networking which thrives on negativity and bad news, that was not very clever....