AT&T T-Mobile may be the only carriers taking orders at the moment, but everybody just assumed Verizon Sprint would follow suit once the phone was available. However, only Verizon has confirmed that it will eventually carry the device, while a tweet from Motorola Mobility’s official Twitter account suggests that the Moto X won’t be on Sprint at all.

— Motorola Mobility (@Motorola) September 17, 2014 And that’s not all. Sprint’s customer care account then stepped in, pleading. “Is there another device that you might like instead?,” they asked. “It is out of our control when a device will become available to us our customers,” explained another representative. The exchange also includes a Verizon representative stepping in with an attempt to poach the customer away from Sprint.

— VZSupport (@VZupport) September 18, 2014 It’s unfortunate news for those of you on Sprint, there’s no word from either company on why the carrier was omitted from the launch.